Property Care
Property Care That Protects Your Home
Revenue matters, but so does the condition of your home. Porter helps owners protect their asset with cleaning standards, inspections, maintenance coordination, guest screening, and responsive support.
01 · The Porter Standard
Every Stay, End to End
Every stay creates wear and tear. The difference is having systems to clean, inspect, document, communicate, and resolve issues before they become larger problems.
Guest Departure
Professional Clean
21-Point Inspection
Photo Documentation
Maintenance Review
Next Guest Ready
Guest Departure
Professional Clean
21-Point Inspection
Photo Documentation
Maintenance Review
Next Guest Ready
02 · Cleaning Quality
Professional Cleaning With Clear Standards
- Professional cleaning after guest stays
- Detailed standards
- Dedicated inspector checks
- Photo documentation
- Linen and towel service options
- Deep clean recommendations
- Guest-ready presentation
03 · Inspection Technology
Inspection Technology That Creates Accountability
Porter uses inspection workflows and mobile app technology to document property condition, upload photos, and identify guest-caused issues.
21-point inspection checklist
Photo documentation
Damage tracking
Guest accountability
Owner visibility
Maintenance handoff
04 · Maintenance
Maintenance Support When It Matters
05 · Repair Authorization
Clear Repair Process
Minor repairs under the approved threshold can be handled to keep guests safe and comfortable. Larger repairs require owner authorization.
01
Issue Reported
02
Urgency Review
03
Threshold Check
04
Repair & Documentation
05
Owner Statement
06 · Guest Screening
Better Guests. Better Protection.
Guest Clearance
Verified before check-in
ID Verification
Government ID matched to guest
Background Checks
Screened against watchlists
Guest Screening
Trip intent & history reviewed
Signed Rental Agreement
House rules accepted in writing
From summer heat in Phoenix to winter in Flagstaff, Porter tailors care to the demands of each Arizona market.